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Resumes

Barbara Shock

Expertise:

Process Communication Model

Communication and Listening Skills

Performance Improvement, Process Design and Implementation

Team Development

Coaching Skills

Problem-solving

Print Communication Concept Development and Project Management

Training Design and Development

Experience:

Barbara is a certified PCM trainer, performance coach and communications consultant with over 15 years' experience guiding functional and project teams to more effective communications and practices. She has designed, developed, written and graphically produced hundreds of instructional manuals and guides, product brochures, internal company processes and documents. She has worked as a communications specialist for the last 10 years, focusing on linking, coordinating, and integrating the thoughts and concepts of project and functional teams - helping to grow their ideas into tangible products and communication. Her business associations include Motorola, LouverDrape, Toyota, the National Notary Association, Campaign California, Excel Screen Printing, Global Interactions, and MESA (Mathematics, Engineering, and Science Achievement).

Affiliations:

Kahler Associates, Inc., Little Rock, Arkansas

TeamWorks! Coaching and Consulting

Greater Phoenix Coaches Alliance

Education:

BA in Fine Arts, Indiana University, Bloomington, Indiana

Graphic Design, Otis Parsons, Los Angeles

Communication and Listening Skills, Business and Technical Writing, Desktop Publishing, and MRP, UCLA, Los Angeles, California

Instructional and Course Design, Project Management, Mentoring and Coaching, Problem Solving, and Cultural Diversity, Motorola University, Tempe, Arizona

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