Group Facilitator
Experience:
As an independent contracting/consultant Diane's engagements ranged from design and development of training interventions and workshops, identification and assessment of available training, and process improvement projects. Additional clients have included Abbott Laboratories, Anthem BCBS, Chase, Dow Chemical, Kerry Inc., Lexis Nexis, Learnshare, Main Captiva, Motorola, Pilkington, Pragma, SIMS Metal Management, and Transcenda Consulting.
She has also served as an Adjunct Assistant Professor, University of Illinois Executive Chicago MBA Program.
Diane was the Executive Vice President of Pragma International in Paris, France for two years where her responsibilities included management consulting in the areas of sales and customer service process improvement, sales, corporate visioning/alignment, change management, employee communications and external universities throughout the world. She was Manager of the America region, including identification/ recruitment of full-time and contract consultants. Design and delivery of facilitated sessions and training workshops in Europe, Asia, and the U.S. in the areas of Vision/Value, Customer Intimacy, Customer Relationship Management, Process Improvement, Scenario Planning and Systems Thinking, as well as facilitation of executive/management sessions and brainstorming/ action planning sessions were also part of her responsibilities.
Diane served first as Consultant to Motorola University and then Director, Consulting and Training Services for Motorola University. In these capacities her responsibilities included creation of a corporate university/learning department, instructional design (including quality and cycle time reduction), and finance; implemented process improvement (Six Sigma, Cross Functional Process Mapping) throughout the Motorola Finance organization, reducing closing cycle time from two weeks to two days; designed/developed/ facilitated internal programs on corporate finance, ethics, project management as well as Senior Executive Training/Action Learning.
Education: