JOHN D. RIDDLE
  Office of the President

August 22, 2001

Charles J. Loew President
MASET, LLC
P. O. Box 10730
Tempe, AZ   85284

Dear Charles:

Our strategic planning session last week was extremely beneficial to both organizations. All of us sincerely appreciate your involvement in helping us develop our ideas for the future. Your role as the facilitator was a primary factor in the success of the multi-day session, and we recognize the need for a continuing relationship.

I was particularly impressed with the preparation and industry knowledge you brought to the table. It allowed you to function easily within the flow of the meeting and interaction of the participants. Your candor, bearing, and excellent meeting skills quickly earned everyone's respect. In short, the effort was worthwhile, and we highly recommend your services.

Best regards,

John Riddle

MASET, LLC    P. O. Box 649    Maricopa, AZ 85139
Phone: 520-568-6355     Fax 520-568-6354