26 March 2001
TO WHOM IT MAY CONCERN
ENDORSEMENT : CHARLES LOEW
Charles Loew has provided Business Process Reengineering support to a number of businesses within BHP over the last ten years. These include our Australian based Steel, Transport and Logistics and Iron Ore businesses.
Charles has provided expert advice on the management of reengineering projects, facilitated reengineering workshops and trained internal consultants to be able to manage and facilitate ongoing reengineering projects within the organisation.
As a result of Charles' knowledge and great experience in both the theory and practice of reengineering and BHP's openness to new ideas, our work with Charles has been very productive.
BHP now has a strong and widely used internal Business Process Reengineering capability based on those people originally trained by Charles.
Yours faithfully
WJ Pedersen
Manager Intergrated Logistics Solutions Consulting
