Cycle Time Reduction: "As Is" vs. "Should Be"
The primary tool needed to achieve cycle-time reduction is a process called cross-functional process mapping, which involves developing "maps" of process flows by describing the functions involved at each step of a particular process within the company. Cross-functional teams include employees within the company -- the "doers" of the current process. From the lengthy process issue list, the team creates a "should be" map.
This article appeared as is or was modified and appeared in the following magazines:
- Quality Digest, January 1994
- Business Facilities, February 1994
- Industrial Engineering, March 1994
- AFSM International, April 1994
- Employee Relations Bulletin, July 1994
- Total Quality Newsletter, May 1994
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