Critical Business Issue:

The corporation has grown from a small single location firm to a regional powerhouse with multiple locations. There had been no Strategic Planning done by the management team and the corporation reached a point where the complete Management Team did not have a common Vision or a plan on how to achieve the Vision. Actions Taken:

Facilitated a 3-day Strategic Planning and Action Planning Session.

Achievements:

• Core direction of the corporation was changed.
• "Total Customer Satisfaction" was adopted as the Fundamental Objective.
• Key initiatives were defined for each facility.
• Initiatives for all units within the business were identified and aligned with the Fundamental Objective.
• A detailed Strategic Plan with Action steps was prepared and agreed to by all.

MASET, LLC
P. O. Box 649
Maricopa, AZ 85239
Phone: 520-568-6355     Fax 520-568-6354

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