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Product or service: Cycle Time Reduction
Industry: Education
Process type: Decreasing time to register each term at a large urban college
Date of intervention: October 1997

As-Is session held September 1997:
    Generated 158 issues
    Cycle time was typically 11 days

Should-Be session held October 1997:
    Generated 18 action teams
    Cycle time projected at 1 day

Improvement:
    Cycle time reduced 10 days
    Percentage improvement 90 %

Current Status and Results:
    Cycle time reduction exceeding projection
    Present registration time is under 2 hours
 

MASET, LLC
P. O. Box 649
Maricopa, AZ 85239
Phone: 520-568-6355     Fax 520-568-6354

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