Decreasing time to register students at a large urban college

Product or service:	Cycle Time Reduction
Industry:	Education
Process type:	Decreasing time to register each term at a large urban college
Date of intervention:	October 1997

As-Is session held September 1997:
Generated 158 issues
Cycle time was typically 11 days

Should-Be session held October 1997:
Generated 18 action teams
Cycle time projected at 1 day

Improvement:
Cycle time reduced 10 days
Percentage improvement 90 %

Current Status and Results:
Cycle time reduction exceeding projection
Present registration time is under 2 hours

MASET, LLC
P. O. Box 649
Maricopa, AZ 85239
Phone: 520-568-6355 Fax 520-568-6354