Multi-Project (Program) Management
M-773

DESCRIPTION:

Learn technical, organizational, resource, communication and multiple team leadership skills needed to effectively manage projects and communicate across complex organizations. Adapt single project planning and control tools to schedule and track multi-project/programs. Also builds skills in change management, interface management, stakeholder management and strategic alignment to become real business managers.

Participants work in 3-4 person program teams taking the roles of program and multi-project manager. They manage a rich computer simulation of multiple projects and programs with multiple resources, vendors and contractors; even simulates people to lead. Each simulated week, every team reacts to real-life challenges and risks, setting priorities, goals and budgets and assigning scarce resources to critical activities. Sponsors and stakeholders create pressure to get "their project" done on time, delaying or even canceling other projects.

Computers provide immediate feedback on results so teams can measure results on project schedules, cost and quality. Electronic tools, learned in class, are applied back on the job.

OBJECTIVES:

Throughout the course, attendees learn, practice and get feedback in six skill areas: Technical Leadership - Modify and apply single-project planning and control tools to a multi-project environment. Establish a Program Office. Manage multiple project interdependencies and hand-offs from various functional organizations. The participants are expected to allocate scarce resources among competing projects and manage multiple budgets and spend plans.

Organizational Leadership - Assess individual project objectives and value against corporate strategy. Define success criteria for each program and establish go/no-go priorities among competing projects. Define roles and responsibilities; establish authority limits and control.

Program Leadership - Learn the many "hats" team members wear and how to manage multiple cross-functional teams. Practice negotiating and conflict management to cope with competing stakeholders goals and issues. Balance program and single project goals.

Communications Leadership - Define an appropriate communications map and plan for a complex program. Identify information needs by stakeholders and establish key program metrics. Make high-level status presentations at critical junctures in the program.

Interface Management - Identify and define deliverables, negotiate and manage hand-offs between organizations and projects. Understand the impact of external dependencies outside of your control on your program's success, including vendor and sub-contractor performance.

Change Management - Assess internal and external factors that influence change. Employ tools and techniques to manage program change. Define a problem escalation path and levels of empowerment in a program environment.

AUDIENCE:

Senior project and junior program managers with responsibility for multiple projects/programs. Middle managers responsible for large-scale strategic initiatives.

PREREQUISITES:

Completion of (IT) Project Management and (IT) Project Leadership Courses

WORKSHOP DURATION: 3 Days

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P. O. Box 649
Maricopa, AZ 85239
Phone: 520-568-6355     Fax 520-568-6354

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